At Reid Resolution, we strive to provide reliable shipping and delivery services to ensure that you receive your order in a timely manner. Please read through our Shipping Policy for more details.
1. Shipping Locations
We offer worldwide shipping to a variety of locations. Whether you’re in the United States, Europe, Asia, or elsewhere, we aim to deliver your products with the same level of care and attention.
2. Shipping Costs
- Shipping costs are calculated based on your delivery address and the size/weight of the items ordered.
- The shipping cost will be displayed during checkout before you confirm your purchase.
- Please note that any import duties, taxes, or customs charges are the responsibility of the customer and are not included in the shipping cost.
3. Delivery Times
- We aim to deliver your order within 5 to 7 business days after the order has been processed and shipped.
- Delivery times may vary depending on your location and other external factors such as customs clearance, but we will always strive to keep you informed about the status of your order.
- Once your order has shipped, you will receive a tracking number (if available) to monitor the progress of your delivery.
4. Handling and Processing
- Orders are processed within 1 to 2 business days after the order is placed.
- Please ensure that the shipping address you provide is accurate and complete to avoid any delays.
- Once your order is shipped, you will be notified with tracking details (if available).
5. Payment Method
- We offer Cash on Delivery (COD) as the only payment method for all orders. This means you will pay for your order in cash when it arrives at your delivery address.
- No other payment methods, including online payments, are accepted at this time.
6. Shipping Delays
- In some cases, shipping may be delayed due to unforeseen circumstances, such as weather conditions, customs delays, or other external factors. While we strive to ensure timely delivery, please be aware that such delays are outside of our control.
- If there are significant delays, we will notify you and do our best to resolve the situation.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately. We will work with the shipping provider to investigate the issue.
- Any claims for lost or damaged goods must be made within 3 days of receiving your package.
8. Contact Us
If you have any questions or concerns regarding shipping, please feel free to contact us: [email protected].